Privacy Policy

Who we are

Rivenrock Lodge ("Rivenrock", "we", "us") is a fly fishing lodge at 3830 Craig Frontage, Craig, Montana 59421. This policy explains what information we collect through this website, how we use it and the choices you have. It applies to this website and to the emails and calls that come from it.

Information we collect

• Booking requests. When you send our booking form we receive your name, email address, phone number, preferred dates, number of guests and rods, the type of stay you are interested in, and anything you write in the message box.
• Newsletter sign ups. If you join our mailing list we receive your email address.
• Messages and calls. If you email or phone us, we keep what you share so we can help you.
• Technical information. Like most websites, the services that host this site automatically record basic technical details such as your IP address, browser type and the pages you visit. Our forms also run an automated check to block spam and bots.

We use Google Analytics to understand how visitors use this website, such as which pages are viewed and how people find us. It uses cookies and reports visits in aggregate; it does not tell us who you are. You can block it through your browser's cookie settings or with Google's Analytics opt-out add-on. We do not use advertising cookies.

How we use your information

• To answer your enquiry, check availability and arrange your stay, guides and meals.
• To send our newsletter with fishing reports and availability, if you signed up. Every newsletter includes a way to unsubscribe.
• To keep this website secure and working properly.
• To meet our legal, tax and accounting obligations.

We do not sell or rent your personal information, and we do not share it for targeted advertising.

Who we share it with

We share information only with the people and services that help us run the lodge and this website, and only as much as they need:

• Website services: Webflow, which hosts this site and receives form submissions; Cloudflare, which protects the site and our forms from abuse; and Google, which supplies the fonts this site uses and our visitor statistics.
• Email and booking tools we use to reply to you and manage reservations.
• Guides and outfitters we work with, when needed to arrange your fishing and activities.
• Authorities, when the law requires it or to protect our guests, staff or property.

How long we keep it

We keep enquiry and booking details for as long as we need them to respond to you, manage your stay and meet legal and accounting requirements. We keep newsletter addresses until you unsubscribe.

Your choices and rights

You can ask us at any time to see the personal information we hold about you, to correct it or to delete it. Email info@rivenrockmontana.com and we will respond within 45 days. We may need to confirm who you are before making changes. You can stop receiving our newsletter by using the unsubscribe link in any email or by writing to us.

Residents of some states, including California and Montana, have specific privacy rights under state law. We will honor requests from residents of any state in line with the law that applies to them.

Do Not Track

Some browsers can send a "Do Not Track" signal. There is no agreed standard for how websites should respond to it, so this site does not change its behavior when it receives one. This site does not track you across other websites.

Children

This website is not directed at children under 13 and we do not knowingly collect personal information from them. If you believe a child has sent us information, please contact us and we will delete it.

Keeping your information safe

This website is served over a secure connection, and we limit access to your information to the people who need it. No website or email system is completely secure, so please do not send payment card details through our forms or by email.

Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page. If the changes are significant, we will make that clear on this page.

Contact us

Rivenrock Lodge, 3830 Craig Frontage, Craig, Montana 59421
Email info@rivenrockmontana.com or call (805) 226-9995.